1. General Terms

By accessing www.shiccache.com, you agree to these terms. Prices display in your local currency with final charges processed in your selected currency at checkout.

2. Order Processing

• Processing Time: 1-3 business days (excluding weekends/holidays)
• Order confirmation emails are automated and do not constitute order acceptance

3. Shipping Timelines

• Europe: 4-7 business days after processing
• United States: 7-12 business days after processing
• Other Regions: 7-14 business days after processing
  

4. Returns & Refunds

• 30-Day Return Policy: Unworn items with original tags may be returned within 30 days of delivery
• Return Process:
  1. Customer initiates return via our contact form
  2. Customer ships items back at their own expense
  3. We inspect returned items within 1-3 business days of receipt
  4. Full refund issued to original payment method upon approval
• Non-Returnable Items:
  • Final sale items (clearly marked)
  • Swimwear with removed hygiene seals
  • Personalized/customized products

5. Payment & Currency

• All transactions are processed in your selected checkout currency
• Accepted methods: Visa, Mastercard, American Express, PayPal, Shop Pay

6. Contact

For returns/questions: service@shiccache.com
Response Time: 24-48 business hours