1. Introduction

Shiccache ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.shiccache.com or make a purchase from our online store. By using our services, you agree to the terms outlined in this policy.

2. Information We Collect

We may collect the following types of information:

• Personal Data: Name, email, shipping/billing address, phone number, payment details (processed securely via third-party providers like Stripe or PayPal).
• Device & Usage Data: IP address, browser type, pages visited, and interactions with our site (via cookies and tracking technologies).
• Marketing Preferences: Subscription status for newsletters, promotional offers (opt-in required under GDPR).

3. How We Use Your Data

• To process orders, manage accounts, and provide customer support.
• To improve our website, personalize recommendations, and analyze trends.
• To send marketing communications (only with your explicit consent).
• To comply with legal obligations (e.g., fraud prevention, tax reporting).

4. Data Sharing & Third Parties

We may share data with:

• Payment processors (Stripe, PayPal) for secure transactions.
• Shipping providers (DHL, FedEx) for order fulfillment.
• Analytics tools (Google Analytics) to optimize website performance.
• Legal authorities if required by law (e.g., fraud investigations).

5. Your Rights (GDPR & CCPA Compliance)

• Access & Correction: Request a copy of your data or update inaccuracies.
• Deletion: Ask us to delete your personal information (with exceptions for legal compliance).
• Opt-Out of Marketing: Unsubscribe via the link in emails or contact us directly.
• Data Portability: Request your data in a structured, machine-readable format.

6. Cookies & Tracking Technologies

We use cookies for essential functions (e.g., shopping cart), analytics, and targeted ads. You can manage preferences via browser settings or our Cookie Consent Banner.

7. Data Security & Retention

• We implement encryption (SSL), access controls, and regular security audits.
• Data is retained only as long as necessary (e.g., order history for tax purposes).

8. International Data Transfers

If data is transferred outside the EU/UK, we ensure compliance with GDPR via Standard Contractual Clauses (SCCs) or equivalent safeguards.

9. Children's Privacy

Our services are not directed at individuals under 16. If we inadvertently collect such data, we will delete it promptly.

10. Updates to This Policy

We may revise this policy periodically. Changes will be posted here, and material updates will be notified via email or site banners.

This policy is effective as of the date indicated above and complies with GDPR, CCPA, and other applicable privacy laws.